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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Rojas

Brian Rojas

April 2, 2026

5  out of  5
rating by Brian Rojas
"I had a great experience working with Yaneli. She was professional, knowledgeable, and took the time to explain all my options clearly. The whole process was smooth and stress-free. I definitely appreciate her support and would recommend her to anyone looking for reliable insurance assistance :)"
We responded:
"This is so great to hear, Brian! Thank you so much for the kind review. - Jim"
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Froylan Carrillo

March 20, 2026

5  out of  5
rating by Froylan Carrillo
"La persona que me atendió muy amable y me ayudó muy bien grasias. Yaneli. Recomendaré a mis amigos y familiares"
We responded:
"¡Muchas gracias por tus palabras! Nos alegra saber que Yaneli te brindó un excelente servicio. ¡Agradecemos que nos recomiendes a tus amigos y familiares! - Jim"
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John Mouser, Jr.

March 20, 2026

5  out of  5
rating by John Mouser, Jr.
"Henry was excellent throughout the entire process. He helped us through the insurance process when buying a home and then was also there for a car insurance as well. Can’t recommend him enough. Thank you again, Henry!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Henry provided excellent support both for your home and car insurance. - Jim"
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Nick Zou

March 10, 2026

5  out of  5
rating by Nick Zou
"I can’t thank Kirsten enough. My previous auto policy agent made a mistake with my policy, which caused a one-day gap in coverage. I was very nervous because I couldn’t send my trucks out during that time. She was also very responsive and easy to communicate with throughout the process. A friend referred me to Kirsten, and she was incredibly quick in helping me secure a new policy within just a few hours. Not only that, but her quoted premium was already cheaper than what my previous agent had offered. After underwriting was completed, the final premium ended up being about 20% lower than the original quote. Overall, her service was fast, professional, and extremely helpful. She helped me save at least 30% on my premium. I truly appreciate her help and highly recommend her."
We responded:
"Thank you so much for sharing your experience. We are so glad to hear that Kirsten was able to step in quickly and help you secure the coverage you needed. Providing fast, responsive, and reliable service, especially in urgent situations, is exactly what we strive for. It is great to know she was also able to help you save on your premium. We truly appreciate your recommendation and your trust in our team. - Jim"
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Aaron Swinger

March 5, 2026

5  out of  5
rating by Aaron Swinger
"Kristen gave me a great policy"
We responded:
"Aaron, I am so glad to hear this! Thank you for the review. - Jim"
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Megan Coats

March 3, 2026

5  out of  5
rating by Megan Coats
"I had a great experience with Henry Mah! He was professional, answered all of my questions quickly, and provided me with all of the information I needed. Thanks for making it such an easy process!"
We responded:
"Megan, thank you for your kind words! We’re thrilled to hear you had a great experience working with Henry. He takes pride in being responsive, professional, and making the insurance process as smooth and stress-free as possible. We truly appreciate you taking the time to share your feedback and look forward to assisting you again in the future! - Jim "
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Jack

March 2, 2026

5  out of  5
rating by Jack
"Hands down best insurance rep my family has ever dealt with! Been through a lot over the years but this is by far the best experience I’ve had yet! Thanks Jim!"
We responded:
"I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered, Jack! - Jim"
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Queen Cuffy

February 27, 2026

5  out of  5
rating by Queen Cuffy
"Five Stars for customer service from Kirsten. I used Jim Walsh State Farm Insurance agent to insure my wedding ring. Kirsten walked me through the process and helped me make my payment. She contacts me by phone to remind me to renew every year, as I sometimes miss the email reminders. I would recommend them for all your insurance needs."
We responded:
"Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jim"
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Rhonda

February 18, 2026

5  out of  5
rating by Rhonda
"I will always give a five-star to stay Farm every time I call and need help I always get satisfied I do not get put on hold and they make me understand what the questions that I am asking so stay far I will always give you a thumbs up thank you for being there and helping me with anything I need regarding my life insurance policy I really appreciate it."
We responded:
"Rhonda, thank you for the 5-star review! It truly means a lot to me and my team. I'm really glad to hear you feel supported. That's exactly the experience I want every customer to have. We truly appreciate you. - Jim "
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Gloria Lam

February 9, 2026

5  out of  5
rating by Gloria Lam
"We were introduced to Henry through another customer and it was the decision we made! Henry went above and beyond to make sure we go a great price and reassurance that we were taken care of and that our needs were met. He took his time and great lengths to make sure we got what best fit us and gave us an even better deal that we had with our old insurance. We are supremely happy with Henry’s service and interaction and highly recommend to everyone else. Thank you Henry and everyone else on the team!"
We responded:
"Gloria, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Jim"
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Ada Perez

February 2, 2026

5  out of  5
rating by Ada Perez
"I’ve been working with Kirsten for years. I’ve had nothing but great experiences with my State Farm agent. She is knowledgeable, responsive, and always willing to go the extra mile to help. Every question I’ve had was answered thoroughly, and I always feel confident knowing my policies are in good hands. Excellent customer service! Thank you so much Kisten 💛✨"
We responded:
"Ada, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Jim"
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Lidiya Otamas

January 27, 2026

5  out of  5
rating by Lidiya Otamas
"Kristen was very very helpful and nice! She helped me understand everything well, explained all that State Farm has available and it meant a lot."
We responded:
"Lidiya, I really appreciate you taking the time to share your experience! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. - Jim "
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Heather Quiles

January 23, 2026

5  out of  5
rating by Heather Quiles
"Kirsten was such a help! She explained everything in detail and got the right coverage for us. 10/10 recommend!!"
We responded:
"Heather, thank you for the positive review! I am so glad to hear you had a positive experience with us. - Jim "
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Demetri K

January 23, 2026

5  out of  5
rating by Demetri K
"Was referred to Jim Walsh by a trusted friend who I have known for years. My rates were climbing with my old agency and I felt like it would be good to shop. Jim and Kirsten at the office were eager to help me and NEVER pushy. They explained where I had gaps in coverage with my auto as well as my home owners and business liability insurance. They made suggestions for better and more complete coverage AND ended up saving me a significant amount of money! I’ll be sending friends and family and highly recommend you giving this office a chance to quote all of your insurance."
We responded:
"Demetri, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jim"
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deborah Dungee

January 15, 2026

5  out of  5
rating by deborah Dungee
"I spoke with Henry. He was very pleasant and very eager to help and make sure that all my needs were meet , I could tell that he enjoys what he does and does it with a smile thank you!!"
We responded:
"Deborah, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jim "
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Ricardo Johnson

January 8, 2026

5  out of  5
rating by Ricardo Johnson
"Like a good neighbor, Kirsten was there! She was very knowledgeable and helpful in guiding us through the process of signing up for renters insurance. She made sure to follow up as well with additional information. Look forward to continuing to work with her in the future!"
We responded:
"Ricardo, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come!! - Jim"
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Kim Schweiger

October 14, 2025

5  out of  5
rating by Kim Schweiger
"Thank you for helping me."
We responded:
"Kim, thank you for the five stars! - Jim "
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Noriko Tomatsu

July 30, 2025

5  out of  5
rating by Noriko Tomatsu
"We had several issues with our insurance since we switched to State Farm. Julia has been always close to us solving all issues clearly right way. We are very fortunate to have her our agent who is so responsible and supportive. Thank you Julia!"
We responded:
"Noriko, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Jim "
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Deanne Bell

June 27, 2025

5  out of  5
rating by Deanne Bell
"The most amazing office I’ve ever dealt with the most incredible staff Quick responses always run on top of everything very lucky to have them"
We responded:
"Deanne, Wow—thank you so much for the amazing feedback! We’re truly honored to hear that our team has made such a positive impression. Providing quick, reliable service is what we strive for, and it means a lot to know it’s appreciated. We're lucky to have clients like you! - Jim"
Profile photo of Hillarey Bell

Hillarey Bell

May 7, 2025

5  out of  5
rating by Hillarey Bell
"Jim Walsh's team is amazing. Every time I've needed something-whether it's a quote, a policy update, or just a quick question - they've provided same-day service without fail. Kirsten & Henry are always professional, friendly & incredibly efficient."
We responded:
"Thank you for providing us with a great rating, Hillarey! I’m happy your insurance experience was so positive. We appreciate your support! - Jim"
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Miguel Alcaide

April 16, 2025

5  out of  5
rating by Miguel Alcaide
"Henry, the gentleman who assisted me with my call, was very courteous and patient and he had all the answers to my questions, Henry, also listened to my concerns and assured me things were correct and easy to handle. Thank you to your office and efficient employee, Henry."
We responded:
"Miguel, our team will be here to give you constant insurance support whenever you’re in need. Please know your business is extremely important to all of us! - Jim"
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Steve Borleske

March 27, 2025

5  out of  5
rating by Steve Borleske
"Great job in providing our new vehicle with insurance coverage!!!"
We responded:
"Steve, thank you so much for choosing our agency, we're so happy to have you with us. - Jim"
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Shawn Rabiei

March 18, 2025

5  out of  5
rating by Shawn Rabiei
"Henry went over and beyond to provide a quick and effective solution when I needed it. Thank You!"
We responded:
"Thank you for the fantastic rating, Shawn! We’re glad to have exceeded your expectations! - Jim"
Profile photo of joseph aguilar

joseph aguilar

February 18, 2025

5  out of  5
rating by joseph aguilar
"When my family needed assistance, the first person who came to mind was Henry from Jim Walsh State Farm. This shows just how pleased I am to have him as our agent. A few months ago, he reached out personally, introduced himself, and quickly showed what an asset he is to his team. His responsiveness and helpfulness made everything so much easier, and he always made me feel like valued customer—not a burden. Exceptional service like this is why clients stick around. As a paying customer, I expect top-notch care, and Henry definitely delivers. He’s got a bright future ahead."
We responded:
"Thank you for your kind words, Joseph! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Jim "
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Elizabeth Martinez

February 14, 2025

5  out of  5
rating by Elizabeth Martinez
"Kirsten was absolutely wonderful. She made the switch to State Farm very easy and informative. So glad I changed insurance companies. I was able to get a great rate and get great coverage."
We responded:
"Elizabeth, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Jim "