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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hillarey Bell

May 7, 2024

5  out of  5 rating by Hillarey Bell
"I have been with this agent for years & they are always quick to answer questions and help me with any issues I may have. Kirsten from Jim Walsh's office is amazing!!"
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Jennifer Galvin

May 2, 2024

5  out of  5 rating by Jennifer Galvin
"I have been a customer at State Farm for over 5 years and they are wonderful. Kirsten is an amazing agent/team member and delivers outstanding customer service every time I call the office. I would recommend Jim Walsh State Farm to everyone!"
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Julia Kearney

April 26, 2024

1  out of  5 rating by Julia Kearney
"Unethical staff! I transferred all my polices over a year ago due to Kirsten who is fake and scheming. Whelp I just thank goodness found out my new agent was not given my sons most important life policy this office kept it. Worse they never once called me or sent me email to say it was at risk of being cancelled!! If hadn’t been for my current State Farm agent going above and beyond this would have been lost forever!!! Personal trumps professional here. It’s great till it ain’t folks. I’ll be sending complaints to insurance Dept on Kirsten for failing to do many things right. Phoney and fake work here. I will let the insurance board investigate this among other things. Also I know for fact half these reviews are done by their own staff not real customers buyer beware"
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Shamus O'Donnell

March 9, 2024

5  out of  5 rating by Shamus O'Donnell
"Everyone at Jim’s office are great! I had such a great experience from beginning to end! I’ll be using Jim’s office for all my insurance needs"
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Cole Brinkley

December 5, 2023

5  out of  5 rating by Cole Brinkley
"Super responsive and friendly customer service - thank you!"
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David Strauss

September 30, 2023

5  out of  5 rating by David Strauss
"I had an issue about my claim. I was able to reach out Jim Dorsey. He was able reach someone from claims. That person called me that. I was able to get my issues resolved. That was excellent service. David"
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Craig Jennifer

September 27, 2023

5  out of  5 rating by Craig Jennifer
"Very professional and knowledgeable. Very pleasant to talk to"
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Coryn Williams

September 6, 2023

5  out of  5 rating by Coryn Williams
"Jim & James were very helpful when I called to get a new policy!"
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Rissa Asnan / Mama Dangdut

August 9, 2023

5  out of  5 rating by Rissa Asnan / Mama Dangdut
"Excellent service !!!"
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Markie Baker

June 28, 2023

5  out of  5 rating by Markie Baker
"Made the switch from Nationwide to State Farm thanks to Jim Dorsey! I’m literally saving hundreds and should have made the switch sooner! Thanks for all your help!"
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Matthew Ziegler

May 24, 2023

5  out of  5 rating by Matthew Ziegler
"Kirsten provided me great service for my policy. She is very knowledgeable and does a great job making things easy to understand."
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Denis Brophy

May 19, 2023

5  out of  5 rating by Denis Brophy
"Jim Walsh and his team are the best !! I can assure all potential clients that you will receive no better service in the world! absolutely incredible !"
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Christine Humphries

March 27, 2023

5  out of  5 rating by Christine Humphries
"State Farm insurance is the best insurance out there! These people are so helpful and great with explaining on any questions you asked!"
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Jeffrey Chae

March 14, 2023

5  out of  5 rating by Jeffrey Chae
"It's been such a pleasure and easy experience working with Kirtsen at Jim Walshes Stste Farm Office. I would recommend her to anyone that asks."
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Charles Ingram

February 27, 2023

5  out of  5 rating by Charles Ingram
"Made the switch from Nationwide to State Farm thanks to Jim Dorsey’s professionalism and his ability to get my insurance rates at a lower premium. Haven’t been happier with the service and the prices!"
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Don Nuttall

February 21, 2023

5  out of  5 rating by Don Nuttall
"I got fast, knowledgeable service from Jim Dorsey. His big head is filled with insurance knowledge."
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James Toohey

February 15, 2023

5  out of  5 rating by James Toohey
"The service I receive from this agency is fantastic. The staff are knowledgeable, friendly and work diligently to solve any issues that may arise."
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Jade Holz

October 20, 2022

5  out of  5 rating by Jade Holz
"Jim Walsh and his team are the epitome of what it means to care for your neighbor. They genuinely go above and beyond to make sure they provide you with the best policy that will benefit you and your family. Unlike other insurance competitors who may try to nickel and dime you because they DON’T have your best interests at heart, Jim and his team are fair and ethical. James Dorsey, one of Jim’s agents, found me a quality auto, renters and life insurance policy that was a no brainer to purchase in these unpredictable times. If there is one thing that is predictable in life, it’s death. The sooner you prepare, the better off your spouse and family are in the future. Thank you, Jim and James, for being honest hard-working leaders in the community you serve. It does not go unnoticed."
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Rolando Matos

August 26, 2022

5  out of  5 rating by Rolando Matos
"Great personnel,they solve issues quickly."
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Cheryl Evans

August 11, 2022

5  out of  5 rating by Cheryl Evans
"Jim Walsh's office offers excellent customer service. They treat me like I'm their only customer. They quickly address all my needs. I'm so glad that I switched from my previous agent."
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Space Avenger

July 29, 2022

2  out of  5 rating by Space Avenger
"Used to be 5 stars, quickly went down."
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cristian alcaide

April 11, 2022

5  out of  5 rating by cristian alcaide
"Edit: I had to edit because Google wouldn’t let me make a second post :( but Julia is your girl for any and everything insurance! She helped me Lock in a life insurance plan for the future years coming and I’m grateful she was able to do so! I’m only 22 so with my age it doesn’t seem necessary, but with everything going on now a days with all this you never know what to expect, and rates are super cheap for young people like us- for now! Don’t drag your feet unless you want to pay much higher premiums for the same insurance! I’ve been looking high and low for a new policy and paryse helped me right away! I saved over 116 dollars switching over to State Farm thanks to her! Also a wonderful agent to speak to, she answered all of my questions and was just overall very friendly and helpful. I’d recommend paryse to any of my friends or family looking for insurance. You can’t beat service with a great attitude!!"
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Based Marcus

March 18, 2022

5  out of  5 rating by Based Marcus
"Julia was very helpful respectful and made my day thank you!"
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Claire Nappi

January 28, 2022

5  out of  5 rating by Claire Nappi
"With just purchasing a new car car, Jim made it very easy to get insurance and was very professional. He worked with me to get the best discounts as a student and the whole process was very timely and efficient. I highly recommend working with Jim Walsh!!"
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January 26, 2022

5  out of  5 rating by Sharon
"PHENOMENAL SERVICE! if you're looking for a new insurance agent or thinking of switching look no further. Jim's agency is great. They care about getting you quality insurance, having you understand your policies and are the definition of professionalism. Beyond helpful. Jim has great quality staff- Julia Talley-Kearney is amazing and extremely insightful!"