Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alison Brown

Alison Brown

October 30, 2024

5  out of  5
rating by Alison Brown
"Extremely helpful and responsive staff - I always need something that's time-sensitive, and they are always available and willing to help!"
We responded:
"Thank you for your feedback, Alison! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Jim "
Profile photo of Charlierichardn@yahoo.com Nitkowski

Charlierichardn@yahoo.com Nitkowski

October 17, 2024

5  out of  5
rating by Charlierichardn@yahoo.com Nitkowski
"Julia was excellent and very helpful overall....Henry provided excellent and fast customer service ...he answered all my questions and took care of providing the coverage I requested with a very courteous and professional demeanor ."
We responded:
"Thank you for taking the time to share your experience with our agency and for recognizing Julia for her efforts to provide you with the customer care that you deserve! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Profile photo of Hillarey Bell

Hillarey Bell

May 7, 2024

5  out of  5
rating by Hillarey Bell
"I have been with this agent for years & they are always quick to answer questions and help me with any issues I may have. Kirsten from Jim Walsh's office is amazing!!"
We responded:
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Jim"
Profile photo of Jennifer Galvin

Jennifer Galvin

May 2, 2024

5  out of  5
rating by Jennifer Galvin
"I have been a customer at State Farm for over 5 years and they are wonderful. Kirsten is an amazing agent/team member and delivers outstanding customer service every time I call the office. I would recommend Jim Walsh State Farm to everyone!"
We responded:
"Jennifer, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Jim"
Profile photo of Julia Kearney

Julia Kearney

April 26, 2024

1  out of  5
rating by Julia Kearney
"Unethical staff! I transferred all my polices over a year ago due to Kirsten who is fake and scheming. Whelp I just thank goodness found out my new agent was not given my sons most important life policy this office kept it. Worse they never once called me or sent me email to say it was at risk of being cancelled!! If hadn’t been for my current State Farm agent going above and beyond this would have been lost forever!!! Personal trumps professional here. It’s great till it ain’t folks. I’ll be sending complaints to insurance Dept on Kirsten for failing to do many things right. Phoney and fake work here. I will let the insurance board investigate this among other things. Also I know for fact half these reviews are done by their own staff not real customers buyer beware"
Profile photo of Shamus O'Donnell

Shamus O'Donnell

March 9, 2024

5  out of  5
rating by Shamus O'Donnell
"Everyone at Jim’s office are great! I had such a great experience from beginning to end! I’ll be using Jim’s office for all my insurance needs"
We responded:
"Shamus, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Jim "
Profile photo of Cole Brinkley

Cole Brinkley

December 5, 2023

5  out of  5
rating by Cole Brinkley
"Super responsive and friendly customer service - thank you!"
We responded:
"Cole, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Jim "
Profile photo of David Strauss

David Strauss

September 30, 2023

5  out of  5
rating by David Strauss
"I had an issue about my claim. I was able to reach out Jim Dorsey. He was able reach someone from claims. That person called me that. I was able to get my issues resolved. That was excellent service. David"
We responded:
"David, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you for taking the time to share this. - Jim "
Profile photo of Craig Jennifer

Craig Jennifer

September 27, 2023

5  out of  5
rating by Craig Jennifer
"Very professional and knowledgeable. Very pleasant to talk to"
We responded:
"Craig, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Jim"
Profile photo of Coryn Williams

Coryn Williams

September 6, 2023

5  out of  5
rating by Coryn Williams
"Jim & James were very helpful when I called to get a new policy!"
We responded:
"We are so glad that we could assist you with your insurance needs, Coryn! We go the extra mile to provide you with customer care that you deserve and we look forward to doing so for many years to come! Thank you so much for taking the time to share your great feedback. It makes our day!"
Profile photo of Rissa Asnan / Mama Dangdut

Rissa Asnan / Mama Dangdut

August 9, 2023

5  out of  5
rating by Rissa Asnan / Mama Dangdut
"Excellent service !!!"
We responded:
"Thank you for the wonderful review and for your kind words! We strive to provide you with friendly, professional and thorough customer service! It is always our pleasure to be able to assist you with any ofyour insurance questions or needs!"
Profile photo of Markie Baker

Markie Baker

June 28, 2023

5  out of  5
rating by Markie Baker
"Made the switch from Nationwide to State Farm thanks to Jim Dorsey! I’m literally saving hundreds and should have made the switch sooner! Thanks for all your help!"
We responded:
"Your so welcome, Markie! Welcome to our agency! We strive to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of Ridouan Le Red one

Ridouan Le Red one

June 23, 2023

5  out of  5
rating by Ridouan Le Red one
"Merci pour votre aide et en espérant qu'on continuera comme ça jusqu'au bout 🙏🙏🙏 bravo 👏👍 application"
Profile photo of Matthew Ziegler

Matthew Ziegler

May 24, 2023

5  out of  5
rating by Matthew Ziegler
"Kirsten provided me great service for my policy. She is very knowledgeable and does a great job making things easy to understand."
We responded:
"Kirsten goes the extra mile to provide you with the customer care that you deserve! Thank you for taking the time to share your kind words and experience with Kirsten! It makes our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs, Matthew! Thank you!"
Profile photo of Denis Brophy

Denis Brophy

May 19, 2023

5  out of  5
rating by Denis Brophy
"Jim Walsh and his team are the best !! I can assure all potential clients that you will receive no better service in the world! absolutely incredible !"
We responded:
"Thank you for the wonderful review and for your very kind words about our team, Denis! It is such a wonderful compliment! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of Christine Humphries

Christine Humphries

March 27, 2023

5  out of  5
rating by Christine Humphries
"State Farm insurance is the best insurance out there! These people are so helpful and great with explaining on any questions you asked!"
We responded:
"Thank you for the wonderful review, Christine! We strive to provide you with the customer care that you deserve! We truly appreciate your kind words and we look forward to assisting you with any of your future insurance questions or needs!"
Profile photo of Jeffrey Chae

Jeffrey Chae

March 14, 2023

5  out of  5
rating by Jeffrey Chae
"It's been such a pleasure and easy experience working with Kirtsen at Jim Walshes Stste Farm Office. I would recommend her to anyone that asks."
We responded:
"Thank you for the wonderful review recognizing Kirsten's efforts to provide you with the customer care that you deserve! Your kind words make our day! We truly appreciate your feedback and your recommending our services to others, Jeffrey! It is our pleasure to be able to assist you with any of your future insurance needs!"
Profile photo of Charles Ingram

Charles Ingram

February 27, 2023

5  out of  5
rating by Charles Ingram
"Made the switch from Nationwide to State Farm thanks to Jim Dorsey’s professionalism and his ability to get my insurance rates at a lower premium. Haven’t been happier with the service and the prices!"
We responded:
"Welcome to our agency family, Charles! Thank you for taking the time to share your experience with our agency and for recognizing Jim Dorsey's efforts to go the extra mile! Jim strives to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and look forward to assist you with any of your future insurance needs!"
Profile photo of Don Nuttall

Don Nuttall

February 21, 2023

5  out of  5
rating by Don Nuttall
"I got fast, knowledgeable service from Jim Dorsey. His big head is filled with insurance knowledge."
We responded:
"We are so glad that we could assist you with any of your insurance questions or needs, Don! Thank you for taking the time to share your experience and for your kind words! We are honored to have earned your trust and we look forward to providing you with the customer care that you deserve for many years to come!"
Profile photo of James Toohey

James Toohey

February 15, 2023

5  out of  5
rating by James Toohey
"The service I receive from this agency is fantastic. The staff are knowledgeable, friendly and work diligently to solve any issues that may arise."
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your kind words recognizing our team's efforts to provide you with the customer care that you deserve, James! We strive to go the extra mile to assist you with any of your insurance questions or needs! We are honored to have earned your trust and we look forward to providing you with the customer care that you deserve for many years to come!"
Profile photo of Jade Holz

Jade Holz

October 20, 2022

5  out of  5
rating by Jade Holz
"Jim Walsh and his team are the epitome of what it means to care for your neighbor. They genuinely go above and beyond to make sure they provide you with the best policy that will benefit you and your family. Unlike other insurance competitors who may try to nickel and dime you because they DON’T have your best interests at heart, Jim and his team are fair and ethical. James Dorsey, one of Jim’s agents, found me a quality auto, renters and life insurance policy that was a no brainer to purchase in these unpredictable times. If there is one thing that is predictable in life, it’s death. The sooner you prepare, the better off your spouse and family are in the future. Thank you, Jim and James, for being honest hard-working leaders in the community you serve. It does not go unnoticed."
We responded:
"Thank you for the heartfelt review recognizing our efforts to provide you with the customer care that you deserve, Jade! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance needs and truly appreciate your feedback! Thank you for noticing, Jade! "
Profile photo of Rolando Matos

Rolando Matos

August 26, 2022

5  out of  5
rating by Rolando Matos
"Great personnel,they solve issues quickly."
We responded:
"Thank you for the wonderful 5 star review recognizing the efforts of our team, Rolando! We strive to go the extra mile to assist you with any of your insurance questions or needs! We truly appreciate your feedback and look forward to providing you with any of your future insurance needs!"
Profile photo of Cheryl Evans

Cheryl Evans

August 11, 2022

5  out of  5
rating by Cheryl Evans
"Jim Walsh's office offers excellent customer service. They treat me like I'm their only customer. They quickly address all my needs. I'm so glad that I switched from my previous agent."
We responded:
"Thank you for the wonderful 5 star review, Cheryl! Your kind words make our day! We strive to provide you with the type of customer care that you deserve! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of Space Avenger

Space Avenger

July 29, 2022

2  out of  5
rating by Space Avenger
"Used to be 5 stars, quickly went down."
We responded:
"Thank you so much for the wonderful review recognizing Julia! We strive to provide you with the customer care that you deserve and truly appreciate you taking the time to leave us your feedback! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of cristian alcaide

cristian alcaide

April 11, 2022

5  out of  5
rating by cristian alcaide
"Edit: I had to edit because Google wouldn’t let me make a second post :( but Julia is your girl for any and everything insurance! She helped me Lock in a life insurance plan for the future years coming and I’m grateful she was able to do so! I’m only 22 so with my age it doesn’t seem necessary, but with everything going on now a days with all this you never know what to expect, and rates are super cheap for young people like us- for now! Don’t drag your feet unless you want to pay much higher premiums for the same insurance! I’ve been looking high and low for a new policy and paryse helped me right away! I saved over 116 dollars switching over to State Farm thanks to her! Also a wonderful agent to speak to, she answered all of my questions and was just overall very friendly and helpful. I’d recommend paryse to any of my friends or family looking for insurance. You can’t beat service with a great attitude!!"
We responded:
"Thank you so much for your kind words. We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business."